Organizational effectiveness starts with understanding internal customers and departments. Having an insider view on the processes and needs of each department enables the company to make sound decisions regarding business operations. Additionally, it helps to create buy in with employees if they feel their opinions are valued and taken into consideration regarding operating procedures and process improvements.
Organizations with proven track records and low attrition rates typically have high levels of internal customer awareness. Who better to help an organization make decisions regarding policies and processes than those it impacts. Office and mail services are an integral building block for any organization. A block that is often overlooked when it comes to process improvement and budget allocation.
Internal package and mail tracking is a necessity in many organizations but most are using outdated tools and software, sometimes even manual handwritten processes. Who knows better the shortcomings of having an ineffective package tracking process than an employee who is waiting for an important package delivery and unable to confirm receipt or the associate who has to handle their call while manually tracking parcel numbers. Successful organizations solicit process feedback from their internal
clients and take that data to improve organizational performance and
Having an automated package tracking software system like SQBX can save time and eliminate the labor of manual tracking. Additionally, it can reduce the headaches experienced by internal customers associated with an outdated package tracking software that does not meet all the needs of key members in the organization. The people who are using it.... Happy Tracking!!!