In previous blogs we have spelled out simple steps to put ZenVentory.com to work for you in regards to optimizing your inventory. Here at Ubiquia we always like to take it to the next level considering the entire supply chain. Whether it be creating a sales order, managing materials, to delivering the final product to your customer; we've got it covered.
Take a look at your supply chain. What is one of the major contributing factors to a customer's disappointment? Is it inventory dwell or managing stock levels? Probably not. From my experience, it is late deliveries that drive customer service levels. Consider this; if you were able to buy a product at a deep discount but that product showed up two weeks late and you as the customer were no able to call the seller and get a good ETA, would you reorder? Again, probably not.
My point is this: not only does ZenVentory.com deliver a powerful tool to manage your entire order life cycle but it has the capability to put the critical visibility on each shipment that your customer expects and deserves. Through the fulfillment module you are able to allocate inventory, choose a carrier, choose a method of payment or account number, and track the shipment to delivery.
Through this, you are not only providing proactive management of the customer order but you can also evaluate the carriers by measuring on time performance. We all know that this is a critical rating in the transportation world. As a matter of fact most of the common carriers sell based on this rating. Being able to quantify and measure the carrier performance in real time has many financial benefits. Air services are guaranteed and if the carrier misses the delivery time, you are owed a credit. Additionally, if the carriers are missing the mark with on time delivery, this provides a great negotiation tool when the dreaded rate increases come around every year. All of this is easily indentified with the tools we have developed.
To sum this up, transportation management is a critical part of supply chain management as well as customer and supplier relationship management. ZenVentory.com developed these tools to keep your company in touch and proactive in managing not only your inventory but your supply chain - order to delivery.
Use the tools; trust the tools and put your mind at ease - ZenVentory.com